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Frequently Asked Questions.

 

 




 

 

 

Who is Blue Sky Villas? 

Blue Sky Villas is a Portuguese family run business. We are fully a fully licensed holiday rentals agency, all of our properties have a local AL license and therefor we comply with local laws. Blue Sky Villas is owned and operated by Nicole Remus - Management Works! And have been in business since 2007 . Find out more about our team here.

 

 


What’s included in a Blue Sky Villas Holiday?

We always try and be as transparent as possible and avoid any “hidden charges”.  The rates shown on the website a weekly rental rates, the price is never based on the number of people staying at the property. The weekly rate includes a number of juice extras, such as, WIFI & cable or internet TV, AC (where available), a carefully selected welcome basked (which includes our delicious Portuguese house wine), maid services, towel and linen change are also included.
Last but not least, your very own concierge. When you book with Blue Sky Villas you not only get a stunning holiday villa but also a team who’s main goal is to make sure you experience #UnforgettableHolidays.

 

 

 

What’s not included?
Extra request are usually charged, extra beds, cots, high chairs, etc, all have a weekly rental price. Should a pool heating be available at the property there is also an extra charge if the customer decides to have the pool heated. You can find this charge under the “Rates” tab in the property description. 

What's the cleaning schedule?
All properties have their own maids schedule. Generally most properties have between 2 days//3 hours up to 5days. We change towels once, twice or every other day. A linen change is done after a 7 night stay. Please consult the exact cleaning schedule under the “Details” tab in the property description or ask us.

Where are the properties located?
Currently all of our holiday rental properties are located in the central Algarve. In the famous Golden Triangle which is composed by, Quinta Do Lago, Vale Do Lobo and Vilamoura. In the near future we will expand in to other Portuguese hot spots.
How to I get and access the holiday property I booked?
No need to worry, we send complete and detailed directions and access information. We can also organise a transfer to the villa. 

How do I book?
Once you have decided on your perfect holiday property simply fill in the enquiry form and we will get back to you with any questions you may have. You can also contact us directly. Should you wish to proceed we would need a signed booking form and a  25% deposit (some properties require a 30% deposit) in order to secure the villa. Deposit can be paid via transfer and/or paywall, the latter having a 3% surcharge.

What about damage deposits?
A full damage deposit is always necessary before your arrival, this varies from €200 to €5000 depending on the property, which will be refund after your departure. Each property is checked before arrival and after your departure to ensure the property is in impeccable standard. Should no damages occur we will refund within the next 5 working days.

What are check-in/out times?
Our latest check-in time is 4PM, however we try and get the villa ready as early as possible and you will be informed the second the villa is ready for your arrival. 
Our check-out time is at 10AM. We are always happy to try and extend this in special circumstances however we can only guarantee these closer to check-in.
Please consider these time when booking your flights, should you arrive earlier we are more than happy for you to leave the luggage at the villa prior to your check-in.

How can I book extras? 
Are you interested in having a daily or a one off chef? A massage at home? Or a fantastic day out? We can organize all of this, free of charge. 
We can book your restaurants, organize transfers, deliver a homemade lasagna to you all at discounted prices.

How do I know you are real?
We understand, there are a few scam websites going around and we advise anyone to be careful when booking. A quick google search will usually answer that question, however should you still be weary just give us a call or pop by our office. We are here to help.

Have any other questions? Please let us know, no questions is too small. 
See you soon, the Blue Sky Villas team.